Another complaint about the PA welfare department.
My client got a letter in the mail stating that she needed to call his/her caseworker. It listed first initial, last name of this case worker and his phone number. So I called that number.
Which was actually the number for the main office. After I navigated the menu and spoke to someone and let her know I was trying to reach X. XXXXX she said “this is his number ###-####” and then hung up.
Thoughts:
1. You couldn’t transfer me?
2. Why wasn’t his actual number listed on the letter?
“This has been another episode of the Incompetency of Social Services starring Breanna the Social Worker”
